We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.
Posted Sep 10, 2024 - 13:15 UTC
Update
We have identified the root cause of an issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region. This issue has led to a performance impact or slowness in product provisioning.
We are working on a fix to resolve the issue and recovery is in progress.
Posted Sep 02, 2024 - 18:33 UTC
Monitoring
The slowness issue has been resolved, and we are actively monitoring the systems to ensure stability.
Posted Sep 02, 2024 - 10:56 UTC
Investigating
Our team is currently investigating the issue. We are working to identify the cause and will provide updates as soon as possible.