This incident has been resolved.
Nov 19, 23:54 UTC
The deployment with a fix for the issue has been completed across all regions and we have verified that all services are running normally.
Nov 18, 04:04 UTC
Our engineering has identified the reason for the service degradation and we are in the process of deploying a fix for this issue.
We will update once the deployment is completed.
Nov 18, 01:28 UTC
We are no longer noticing any performance degradation for our customers in Europe. Our engineering team is continuing the investigation into the root cause and we will provide further details as they become available.
Nov 17, 17:24 UTC
Our engineering team is still actively investigating this issue. We do apologize for any disruptiveness caused. We will provide an update once we find out the root cause.
Nov 17, 16:00 UTC
Since 8:00 UTC, some Confluence Cloud customers in Europe are experiencing intermittent degraded performance. Our engineering team is currently working on finding the root cause. We will provide an update as soon as we have further details.
Nov 17, 11:05 UTC