Minor Service Outage
admin.atlassian.com   ? Operational
atlassian.com   ? Operational
aug.atlassian.com   ? Operational
aui-cdn.atlassian.com   ? Operational
Bitbucket Operational
Atlassian Bitbucket API   Operational
Atlassian Bitbucket Git via HTTPS   Operational
Atlassian Bitbucket Mercurial via HTTPS   Operational
Atlassian Bitbucket Source downloads   Operational
Atlassian Bitbucket SSH   Operational
Atlassian Bitbucket Webhooks   Operational
Atlassian Bitbucket Website   Operational
Atlassian Bitbucket Cloud APIs   Operational
bitbucket.org   ? Operational
community.atlassian.com   Operational
Confluence Cloud Operational
Confluence Cloud APIs   Operational
Confluence Cloud   Operational
confluence.atlassian.com   ? Operational
getsupport.atlassian.com   ? Operational
HipChat Operational
Login   Operational
Receive message   Operational
Send message   Operational
Hipchat APIs   Operational
id.atlassian.com   Operational
jira.atlassian.com   ? Operational
Jira Cloud Operational
Jira Cloud APIs   Operational
Jira Cloud   Operational
Marketplace ? Operational
App listings   Operational
App pricing   Operational
Evaluations and purchases   Operational
In-product Marketplace and app installation (Cloud)   ? Operational
In-product Marketplace and app installation (Server)   ? Operational
Notifications   Operational
Search   Operational
my.atlassian.com   ? Operational
partners.atlassian.com   ? Operational
partners-jira.atlassian.com   Operational
profile.atlassian.com   Operational
StatusPage.io Partial Outage
API   Operational
Chat Integrations   Operational
Component Alert Parsing   Operational
Email Notifications   Operational
Hosted Pages   Operational
Management Portal   Partial Outage
Public Metrics   Operational
SMS Notifications   Operational
Third Party Components   Operational
Stride   Operational
Stride APIs   Operational
Support Email Handling   ? Operational
support.atlassian.com   ? Operational
translations.atlassian.com   ? Operational
Trello   Operational
university.atlassian.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2018

No incidents reported today.

Dec 13, 2018

No incidents reported.

Dec 12, 2018
Resolved - Between 14:00 UTC to 19:00 UTC, we experienced problems while creating pages and spaces for Confluence Cloud. The issue has been resolved and the service is operating normally.
Dec 12, 21:01 UTC
Monitoring - We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring closely.
Dec 12, 19:47 UTC
Investigating - We are investigating reports of intermittent errors for Confluence Cloud customers not being able to create pages or spaces. We will provide more details once we identify the root cause.
Dec 12, 18:46 UTC
Resolved - Between Dec 6th 22:00 UTC to Dec 7th 08:00 UTC, we experienced an issue with webhook unable to authenticate correctly. The issue has been resolved and the service is operating normally.
Dec 12, 01:59 UTC
Dec 11, 2018
Resolved - Between 05:16 UTC to 05:46 UTC, we experienced an issue with loading of pages for some customers using Jira Cloud. The issue has been resolved and the service is operating normally.
Dec 11, 06:45 UTC
Investigating - We are investigating an issue with Jira that is impacting some Cloud customers. We will provide more details within the next hour.
Dec 11, 06:18 UTC
Resolved - Between 22:56 Dec, 10 UTC to 05:03 Dec, 11 UTC we experienced issues where customers were not able to create Next-gen projects in Jira Software and JIra Ops. The issue has been resolved and the service is operating normally.
Dec 11, 06:09 UTC
Identified - We continue to work on resolving the issue with creation of Next-gen projects for Jira Software and Jira Ops. We have identified the root cause and working on the fix.
Dec 11, 02:52 UTC
Investigating - We are investigating an issue where users cannot create Next-gen projects in Jira Software and Jira Ops. We will provide more details within the next hour.
Dec 11, 00:50 UTC
Dec 10, 2018
Resolved - Between approximately 07:00 UTC to 12:09 UTC, we experienced an issue with Pie Chart Gadget unable to load for Jira Cloud. The issue has been resolved and the service is operating normally.
Dec 10, 13:53 UTC
Monitoring - We have identified the issue, implemented the fix and saw recovery. We are monitoring this incident.
Dec 10, 12:55 UTC
Investigating - We are investigating an issue with Pie Chart Gadget unable to load and returning error "Unfortunately, one or more of your preferences are now unavailable", this is impacting some Jira Cloud customers. We will provide more details within the next hour.
Dec 10, 11:26 UTC
Completed - Atlassian billing systems maintenance has been completed as scheduled.
Customers may now view and update billing and license details, make payments, sign up for new products and apps, and vendors may now create new apps or update pricing for apps.
Dec 10, 01:43 UTC
In progress - Atlassian billing systems are undergoing maintenance as scheduled.
Customers are unable to view or update their billing and license details, make payments, sign up for new products and apps, and vendors are unable to create new apps or update pricing for apps until the scheduled maintenance has been completed.

We will provide updates as necessary.
Dec 10, 01:00 UTC
Scheduled - Atlassian billing systems will be unavailable temporarily from 01:00 to 02:00 UTC.

During this time customers will be unable to view or update their billing and license details, make payments, or sign up for new products and apps. Vendors will be unable to create new apps or update pricing for apps.
Dec 5, 23:01 UTC
Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018
Resolved - This incident has been resolved.
Dec 7, 16:47 UTC
Update - We have observed recovery of the Google account synchronization process. If you still encounter problems, please don't hesitate to reach out to support. Thank you.
Dec 7, 15:19 UTC
Monitoring - We have identified the issue and saw recovery. We are monitoring this incident.
Dec 7, 14:25 UTC
Investigating - We are investigating reports of intermittent Google account synchronization issues from our Cloud customers. We will provide more details once we identify the root cause.
Dec 7, 14:12 UTC
Resolved - Between 10.40pm UTC 6th Dec 2018 to 7.20am UTC 7th Dec 2018, some customers were unable to navigate to "Find new apps" page of Jira Cloud. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The issue has been resolved and the service is operating normally.
Dec 7, 09:25 UTC
Investigating - We are investigating issues with Jira Cloud where some users may land on a blank page when they navigate to "Find new apps" page of Jira Cloud. We will provide updates here soon.
Dec 7, 02:44 UTC
Dec 6, 2018
Resolved - The issue has now been resolved and the service is operating normally. The outage was between the 5th of December 2018 ~ 2:30 AM UTC to 6th of December ~ 12:05 PM UTC.
Dec 6, 13:21 UTC
Investigating - Users on Jira Mobile Web get 500 HTTP response code with Error message “Something went wrong” when trying to navigate to Jira Full Page Issue View.
Dec 6, 07:01 UTC
Dec 5, 2018
Resolved - This incident has now been resolved and the outage was from 22:58 to 23:08 UTC on 4th Dec.
Dec 5, 00:34 UTC
Investigating - We are experiencing issues with access to Jira and Confluence Cloud. The incident team is currently investigating this issue. We will provide further updates as we work towards resolution.
Dec 4, 23:41 UTC
Dec 4, 2018
Resolved - Between 19:00 Dec, 3 UTC to 10:30 Dec, 4 UTC, we experienced an issue with content editing functionality for Confluence Cloud customers. The issue has been resolved and the service is operating normally.
Dec 4, 04:33 UTC
Monitoring - We have identified the root cause of the issue with editing content on Confluence Cloud and have mitigated the problem. We are now monitoring closely.
Dec 3, 23:17 UTC
Investigating - We are investigating an issue with editing content that is impacting some Confluence Cloud customers. We will provide more details within the next hour.
Dec 3, 22:13 UTC
Dec 2, 2018
Resolved - This incident has been resolved.
Dec 2, 20:58 UTC
Identified - Maintenance is taking slightly longer than expected. Work is ongoing and we will update here with progress.
Dec 2, 20:35 UTC
Investigating - Our support portal getsupport.atlassian.com (GSAC) is going down for emergency maintenance. We expect this to last no longer than 30 minutes.

During this time, customers can create support cases as normal at http://support.atlassian.com/ and reply to existing tickets by email. These will be added to the support system when it is back online. Calls to the Premier and Priority Support phone numbers will go to voicemail for processing after maintenance is complete.

If your support license includes weekend support and you require urgent assistance please see https://confluence.atlassian.com/support/contact-support-temporary-channel-950800787.html

https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html
Dec 2, 20:03 UTC
Dec 1, 2018
Completed - The scheduled maintenance has been completed.
Dec 1, 21:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 18:00 UTC
Scheduled - Our support portal getsupport.atlassian.com (GSAC) will be temporarily down for maintenance from December 1st, 2018 at 18:00 UTC to December 2nd at 2018 02:00 UTC.

During this time, customers can create support cases as normal at http://support.atlassian.com/ and reply to existing tickets by email. These will be added to the support system when it is back online. Calls to the Premier and Priority Support phone numbers will go to voicemail for processing after maintenance is complete.

If your support license includes weekend support and you require urgent assistance please see https://confluence.atlassian.com/support/contact-support-temporary-channel-950800787.html

https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html
Nov 28, 00:00 UTC
Nov 30, 2018
Resolved - The degraded performance has been resolved and Jira Cloud services are operating normally.
Nov 30, 00:37 UTC
Monitoring - We are currently observing recovery of Jira platform and our incident team is still monitoring this issue to ensure stability.
Nov 29, 15:33 UTC
Investigating - We are aware that customers are encountering degraded performance with our Jira platform. The incident team is currently investigating and monitoring this issue. We will provide further updates as we work towards resolution.
Nov 29, 14:55 UTC
Resolved - Between 19:00 Nov, 29 UTC to 00:15 Nov, 30 UTC, we experienced an issue with content editing functionality for Confluence Cloud customers. The issue has been resolved and the service is operating normally.
Nov 30, 00:36 UTC
Investigating - We are investigating an issue with editing content that is impacting some Confluence Cloud customers. We will provide more details within the next hour.
Nov 29, 23:10 UTC