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Below you'll find status information for each of Atlassian's products and services.

Jira

Jira Service Management

Jira Work Management

Jira Product Discovery

Slowness in Jira.

Update - We have identified the root cause of an issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region.
This issue has led to a performance impact or slowness in product provisioning.

We are working on a fix to resolve the issue and recovery is in progress.
Sep 02, 2024 - 18:33 UTC

Monitoring - The slowness issue has been resolved, and we are actively monitoring the systems to ensure stability.
Sep 02, 2024 - 10:56 UTC

Investigating - Our team is currently investigating the issue. We are working to identify the cause and will provide updates as soon as possible.
Sep 02, 2024 - 09:23 UTC

Past Incidents

Sep 9, 2024

High RDS CPU on multiple environments

Resolved - Earlier today, we experienced RDS problems for Jira, Jira Service Management, and Jira Work Management. The issue has been resolved, and the services are operating normally.
Sep 9, 18:12 UTC

Monitoring - We identified the root cause of the RDS problems causing issues for Jira, Jira Service Management, and Jira Work Management. We mitigated the issue and are now monitoring the fix.
Sep 9, 17:13 UTC

Investigating - We are observing different RDS problems in different environments for Jira, Jira Service Management, and Jira Work Management. We are actively working on this and will provide more updates here soon.
Sep 9, 16:19 UTC

Identified - We are observing different RDS problems in different environments for Jira, Jira Service Management, and Jira Work Management. We are actively working on this and will provide more updates here soon.
Sep 9, 16:01 UTC

Monitoring - We’ve taken steps to address the issue by scaling up the RDS instances, and we will continue to monitor the systems to ensure everything remains stable.
Sep 9, 10:56 UTC

Investigating - We are investigating issues with Latency and 5xx errors for Jira, Jira Service Management, Jira Work Management due to High RDS CPU on several EU-Central environment and will provide updates here soon.
Sep 9, 08:56 UTC

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

Unresolved incident: Slowness in Jira..

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

Aug 27, 2024

No incidents reported.

Aug 26, 2024

No incidents reported.