Monitoring - We have identified the possible root cause. Monitoring is in place in order to ensure that the issue is fully resolved.
Nov 20, 11:25 UTC
Investigating - Since 9:20 UTC, some Confluence Cloud customers in Europe are experiencing degraded performance. Our engineering team is currently working on finding the root cause. We will provide an update as soon as we have further details.
Nov 20, 08:35 UTC
atlassian.com   ? Operational
aug.atlassian.com   ? Operational
aui-cdn.atlassian.com   ? Operational
Bitbucket Operational
Atlassian Bitbucket API   Operational
Atlassian Bitbucket Git via HTTPS   Operational
Atlassian Bitbucket Mercurial via HTTPS   Operational
Atlassian Bitbucket Source downloads   Operational
Atlassian Bitbucket SSH   Operational
Atlassian Bitbucket Webhooks   Operational
Atlassian Bitbucket Website   Operational
bitbucket.org   ? Operational
community.atlassian.com   Operational
Confluence Cloud   Operational
confluence.atlassian.com   ? Operational
developer.atlassian.com   ? Operational
Ecosystem Operational
community.developer.atlassian.com   ? Operational
getsupport.atlassian.com   ? Operational
HipChat Operational
Login   Operational
Receive message   Operational
Send message   Operational
id.atlassian.com   Operational
JIRA Cloud   Operational
jira.atlassian.com   ? Operational
marketplace.atlassian.com Operational
Atlassian Marketplace Add-on Listing Pages   Operational
Atlassian Marketplace Add-on Pricing Details   Operational
Atlassian Marketplace Sales API   Operational
Atlassian Marketplace UPM Connectivity   Operational
Atlassian Marketplace Search   Operational
Atlassian Marketplace Marketplace Homepage   Operational
maven.atlassian.com   ? Operational
my.atlassian.com   ? Operational
partners.atlassian.com   ? Operational
partners-jira.atlassian.com   Operational
profile.atlassian.com   Operational
StatusPage.io Operational
API   Operational
Chat Integrations   Operational
Component Alert Parsing   Operational
Email Notifications   Operational
Hosted Pages   Operational
Management Portal   Operational
Public Metrics   Operational
SMS Notifications   Operational
Third Party Components   Operational
Support Email Handling   ? Operational
support.atlassian.com   ? Operational
translations.atlassian.com   ? Operational
Trello   Operational
university.atlassian.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 19, 2017
Resolved - This incident has been resolved.
Nov 19, 23:54 UTC
Monitoring - The deployment with a fix for the issue has been completed across all regions and we have verified that all services are running normally.
Nov 18, 04:04 UTC
Identified - Our engineering has identified the reason for the service degradation and we are in the process of deploying a fix for this issue.
We will update once the deployment is completed.
Nov 18, 01:28 UTC
Update - We are no longer noticing any performance degradation for our customers in Europe. Our engineering team is continuing the investigation into the root cause and we will provide further details as they become available.
Nov 17, 17:24 UTC
Update - Our engineering team is still actively investigating this issue. We do apologize for any disruptiveness caused. We will provide an update once we find out the root cause.
Nov 17, 16:00 UTC
Investigating - Since 8:00 UTC, some Confluence Cloud customers in Europe are experiencing intermittent degraded performance. Our engineering team is currently working on finding the root cause. We will provide an update as soon as we have further details.
Nov 17, 11:05 UTC
Nov 16, 2017
Resolved - All Services continue to respond as normal.
The incident is now resolved.
Nov 16, 06:08 UTC
Monitoring - Service operations restored.
Add-ons affected are expected to work and perform normally.

The incident is moving to Monitoring status for the next hour.
Nov 16, 05:21 UTC
Identified - The root cause has been identified and a fix is being rolled out to production now. It is expected to be in effect on the next 30 minutes.

Add-ons affected include Tempo Timesheets, eazyBI and others using API authenticated requests.
Nov 16, 05:02 UTC
Investigating - We have detected problems in the responses of one of our services that can affect add-ons and other applications authentications to JIRA Cloud on some sites.
We are investigating and managing this incident with utmost urgency to return service functionality to normal.
Nov 16, 03:55 UTC
Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017
Completed - The scheduled maintenance has been completed.
Nov 10, 16:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 16:00 UTC
Scheduled - Jira.atlassian.com will be undergoing maintenance in order to upgrade the service. It will be unavailable for 1 hour. We apologize for any inconvenience this may cause.
Nov 10, 15:11 UTC
Nov 9, 2017

No incidents reported.

Nov 8, 2017

No incidents reported.

Nov 7, 2017
Resolved - This issue has been resolved.
Nov 7, 19:15 UTC
Monitoring - After the fix deployment, all instance are now operating in a healthy state. In case you are still experiencing a degraded performance, please, let us know on https://support.atlassian.com/
Nov 7, 17:20 UTC
Identified - Our team is currently working on implementing a fix for the instances affected by this issue. Once the fix is in place, we will be monitoring the results.
Nov 7, 16:15 UTC
Update - Since 08:00 UTC today some JIRA Cloud instances are experiencing degraded performance. Different engineering teams are working on finding the root cause. We will provide an update as soon as we have further information.
Nov 7, 14:50 UTC
Investigating - Since 08:00 UTC some JIRA Cloud instances are experiencing a degraded experience. Our internal teams are currently investigating on the root-cause.
Nov 7, 12:13 UTC
Nov 6, 2017

No incidents reported.