Monitoring - A fix has been implemented and we are monitoring the results.
Feb 20, 21:08 UTC
Investigating - We have identified the root cause of the performance degradation on Confluence Cloud and have mitigated the problem. We are now monitoring closely.
Feb 20, 18:03 UTC
admin.atlassian.com ? Operational
atlassian.com ? Operational
aug.atlassian.com ? Operational
aui-cdn.atlassian.com ? Operational
Bitbucket Operational
Atlassian Bitbucket API Operational
Atlassian Bitbucket Git via HTTPS Operational
Atlassian Bitbucket Mercurial via HTTPS Operational
Atlassian Bitbucket Source downloads Operational
Atlassian Bitbucket SSH Operational
Atlassian Bitbucket Webhooks Operational
Atlassian Bitbucket Website Operational
Atlassian Bitbucket Cloud APIs Operational
bitbucket.org ? Operational
community.atlassian.com Operational
Confluence Cloud Operational
Confluence Cloud APIs Operational
Confluence Cloud Operational
confluence.atlassian.com ? Operational
getsupport.atlassian.com ? Operational
HipChat Operational
Login Operational
Receive message Operational
Send message Operational
Hipchat APIs Operational
id.atlassian.com Operational
jira.atlassian.com ? Operational
Jira Cloud Operational
Jira Cloud APIs Operational
Jira Cloud Operational
Marketplace ? Operational
App listings Operational
App pricing Operational
Evaluations and purchases Operational
In-product Marketplace and app installation (Cloud) ? Operational
In-product Marketplace and app installation (Server) ? Operational
Notifications Operational
Search Operational
my.atlassian.com ? Operational
partners.atlassian.com ? Operational
partners-jira.atlassian.com Operational
profile.atlassian.com Operational
StatusPage.io Operational
API Operational
Chat Integrations Operational
Component Alert Parsing Operational
Email Notifications Operational
Hosted Pages Operational
Management Portal Operational
Public Metrics Operational
SMS Notifications Operational
Third Party Components Operational
Stride Operational
Stride APIs Operational
Support Email Handling ? Operational
support.atlassian.com ? Operational
translations.atlassian.com ? Operational
Trello Operational
university.atlassian.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 19, 2019
Resolved - Between 10:00 AM UTC to 02.00 PM UTC, we experienced scrolling problem in Jira issue view and Jira Service Desk's queue loading issue for Jira Cloud. The issue has been resolved and the service is operating normally.
Feb 19, 14:53 UTC
Monitoring - We have identified the cause for the scrolling problem in Jira issue view and Jira Service Desk's queue loading issue. We have mitigated the problem and we are now monitoring closely
Feb 19, 13:20 UTC
Investigating - We are investigating an issue with scrolling in Jira issue view and unable to load Jira Service Desk's queue that are impacting some of Jira Cloud customers. We will provide more details once the root cause has been identified.
Feb 19, 11:30 UTC
Resolved - Between 10pm UTC to 5am UTC, we experienced issue creations and transitions not working on workflows with Stride post functions for Jira Cloud. The issue has been resolved and the service is operating normally.
Feb 19, 05:29 UTC
Identified - We have identified a problem for creating and transitioning issues with Workflows containing a Stride post function.
The problem impacts Jira Cloud and the solution is being rolled out during the next 2 hours.
Feb 19, 03:33 UTC
Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019
Resolved - Between 10:00 PM UTC, 13th February 2019 to 07:23 AM UTC, 14th February 2019, we experienced an issue with Smart Commits and workflow triggers for some Jira Cloud customers. The issue has been resolved and the services are operating normally.
Feb 14, 07:55 UTC
Investigating - We are investigating an issue with Smart Commits and workflow triggers that are failing and is impacting some Jira Cloud customers. We will provide more details within the next two hours.
Feb 14, 07:20 UTC
Resolved - Between 2019-02-09 11:00 PM UTC to 2019-02-14 05:00 AM UTC, we experienced issues with mentions incorrect mentions after editing comments in issues for Jira Cloud. The issue has been resolved and the functionality is operating normally.
Feb 14, 06:00 UTC
Investigating - We are investigating an issue which would result in incorrect user mentions after editing comments in Jira Cloud. We will provide more details once we identify the root cause.
Feb 14, 05:02 UTC
Feb 13, 2019
Resolved - Between 20:00 UTC to 23:46UTC, we experienced failures in Signups and Billing functionality. The issue has been resolved and the failed transactions completed.
Feb 13, 01:50 UTC
Monitoring - Following the application of a workaround, we've seen error rates decrease significantly and are monitoring the situation for further impact.
Feb 13, 00:36 UTC
Investigating - We're currently investigating an issue with our systems for Signups and Billing. We're looking into the issue and will have an update within the hour.
Feb 12, 23:49 UTC
Resolved - This incident has been resolved.
Feb 13, 00:45 UTC
Monitoring - A fix has been put in to production and the service is operating normally.
Feb 13, 00:15 UTC
Investigating - We are currently investigating an issue affecting the performance of JAC (jira.atlassian.com). The site may experience intermittent outages. Engineers are currently working to fix the issue.

Next update will be in 30 minutes
Feb 12, 23:41 UTC
Feb 11, 2019
Resolved - Between 01:00 Sunday 10th Feb UTC to 08:35 Monday 11th Feb UTC, Jira Cloud was impacted by a change in our 3LO consent flow resulting in users being unable to complete the consent flow. The issue has been resolved and the service is operating normally.
Feb 11, 09:25 UTC
Identified - We have identified a problem which is causing some 3rd-party apps to fail to authenticate with Jira with an "Unauthorized" message. We are in the process of rolling out a change to fix this.
Feb 11, 05:53 UTC
Feb 10, 2019

No incidents reported.

Feb 9, 2019
Resolved - Between Feb 8th 12:50PM UTC to Feb 9th 00:51 UTC, customers experienced e-mail processing issues for Cloud Service Desk. We have identified the root cause and deployed a fix to mitigate the issue and have verified that the services have recovered. The issue has been resolved and the service is operating normally.
Feb 9, 03:07 UTC
Monitoring - Our team has been able to identify the cause for the interruption on the e-mail processing on Jira Service Desk and have applied a fix. We are currently validating the fix and will post updates after the validation.
Feb 9, 02:01 UTC
Update - Our team continues to investigate what is causing the problem on the e-mails processing by Jira Service Desk - we are currently running tests to determine the root cause of the issue. We will post updates within the next hour.
Feb 9, 00:32 UTC
Update - Our team continues to investigate the issue affecting the e-mails processing on Jira Service Desk. We will post updates within the next hour.
Feb 8, 23:31 UTC
Investigating - We have identified that Jira Service Desk is not processing emails for some instances. We're currently investigating the problem.
Feb 8, 22:26 UTC
Feb 8, 2019
Resolved - Between 02:06 UTC to 05:50 UTC, we experienced issues with page history rendering for Confluence Cloud. The issue has been resolved and the service is operating normally.
Feb 8, 06:12 UTC
Investigating - We are investigating an issue with page history rendering that is impacting some Confluence Cloud customers. We will provide more details within the next hour.
Feb 8, 05:33 UTC
Resolved - Between Feb 1 to Feb 7 some customers experienced issues with displaying meeting notes and blog posts content after publishing for a new editing experience in Confluence Cloud. The issue has been resolved and the service is operating normally.
Feb 8, 04:11 UTC
Investigating - We are investigating an issue with refreshing of a page content after publishing that is impacting some users exposed to a new page edits experience for Confluence Cloud. We will provide more details within the next hour.
Feb 8, 02:03 UTC
Resolved - Confluence Cloud iOS version 2.32.3 experienced problems with connectivity for some services. The issue has now been resolved in version 2.32.4. Version is available for download in App Store.
Feb 8, 03:44 UTC
Identified - Some of Confluence Clouds iOS users are unable to login into the mobile app. Development team prepared a fix and we are working on releasing it to all affect users. We will post more information here within the next 24 hours.
Feb 7, 21:07 UTC
Investigating - We are investigating an issue with users unable to login into Confluence Cloud iOS that is impacting all of Confluence Cloud iOS users. We will provide more details within the next hour.
Feb 7, 19:54 UTC
Feb 6, 2019

No incidents reported.