Atlassian Status

All Systems Operational

admin.atlassian.com Operational

atlassian.com Operational

aug.atlassian.com Operational

aui-cdn.atlassian.com Operational

Bitbucket Operational

Atlassian Bitbucket API Operational

Atlassian Bitbucket Git via HTTPS Operational

Atlassian Bitbucket Mercurial via HTTPS Operational

Atlassian Bitbucket Source downloads Operational

Atlassian Bitbucket SSH Operational

Atlassian Bitbucket Webhooks Operational

Atlassian Bitbucket Website Operational

Atlassian Bitbucket Cloud APIs Operational

bitbucket.org Operational

community.atlassian.com Operational

Confluence Cloud Operational

Confluence Cloud APIs Operational

Confluence Cloud Operational

confluence.atlassian.com Operational

getsupport.atlassian.com Operational

HipChat Operational

Receive message Operational

Send message Operational

Hipchat APIs Operational

id.atlassian.com Operational

jira.atlassian.com Operational

Jira Cloud Operational

Jira Cloud APIs Operational

Jira Cloud Operational

Marketplace Operational

App listings Operational

App pricing Operational

Evaluations and purchases Operational

In-product Marketplace and app installation (Cloud) Operational

In-product Marketplace and app installation (Server) Operational

Notifications Operational

Search Operational

my.atlassian.com Operational

partners.atlassian.com Operational

partners-jira.atlassian.com Operational

profile.atlassian.com Operational

StatusPage.io Operational

API Operational

Chat Integrations Operational

Component Alert Parsing Operational

Email Notifications Operational

Hosted Pages Operational

Management Portal Operational

Public Metrics Operational

SMS Notifications Operational

Third Party Components Operational

Stride Operational

Stride APIs Operational

Support Email Handling Operational

support.atlassian.com Operational

translations.atlassian.com Operational

Trello Operational

university.atlassian.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 16, 2018

No incidents reported today.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

Language special characters not displayed correctly on Confluence Cloud

Resolved - The issue with displaying language special characters on Confluence Cloud has been resolved and the service is operating normally.
Nov 14, 19:58 UTC

Identified - We continue to work on resolving the issue with displaying language special characters that is impacting Confluence Cloud customers. We have identified the root cause and expect recovery shortly.
Nov 14, 18:57 UTC

Investigating - We are investigating an issue with displaying language special characters that is impacting Confluence Cloud customers. We will provide more details within the next hour.
Nov 14, 18:36 UTC

Confluence Cloud Users unable to use quick search feature

Resolved - Between 22:46 UTC to 23:33 UTC, all customers were unable to use the quick search feature for Confluence Cloud. The root cause was a software bug that caused the user interface to automatically close the search drawer. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we’re actively working on a permanent fix. The issue has been resolved and the service is operating normally.
Nov 14, 00:29 UTC

Nov 13, 2018

No incidents reported.

Nov 12, 2018

Confluence Cloud Users unable to create new documents

Resolved - This incident has been resolved.
Nov 12, 08:44 UTC

Investigating - We are investigating an issue with trying to create new pages that is impacting some Confluence Cloud users. We will provide more details within the next hour.
Nov 12, 07:49 UTC

Errors while trying to edit or comment on pages on Confluence Cloud

Resolved - Between 09 Nov 2018 08:41 PM UTC to 12 Nov 2018 12:06 AM UTC, some users would have experienced an issue while trying to edit or add comments to a page on Confluence Cloud. The issue has been resolved and the service is operating normally.
Nov 12, 00:40 UTC

Monitoring - We have identified the root cause of the issue that was preventing users from editing and adding comments to Confluence pages and have mitigated the problem. We are now monitoring closely.
Nov 12, 00:19 UTC

Investigating - We are currently investigating an issue that is preventing some users from adding comments or editing pages.
Nov 12, 00:05 UTC

Nov 11, 2018

partners-jira.atlassian.com maintenance notice

Completed - The scheduled maintenance has been completed.
Nov 11, 22:08 UTC

Update - Maintenance is taking a bit longer than expected. Current ETA 22:30 UTC
Nov 11, 21:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 21:00 UTC

Scheduled - partners-jira.atlassian.com will be undergoing scheduled maintenance on the 11th of October at 21:00 UTC. During this time it will be unavailable to all users. We apologize for any inconvenience this may cause.

We expect this maintenance will require up to 1 hour to complete.
Nov 11, 20:00 UTC

Nov 10, 2018

Getsupport.atlassian.com will be undergoing maintenance

Completed - The scheduled maintenance has been completed.
Nov 10, 23:03 UTC

Verifying - Verification is currently underway for the maintenance items.
Nov 10, 22:58 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 10, 22:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 21:00 UTC

Scheduled - Our support portal getsupport.atlassian.com (GSAC) will be temporarily down for maintenance on November 10th, 2018 from 21:00 UTC to 00:00 UTC.

During this time, customers can create support cases as normal at http://support.atlassian.com/ and reply to existing tickets by email. These will be added to the support system when it is back online. Calls to the Premier and Priority Support phone numbers will go to voicemail for processing after maintenance is complete.

If your support license includes weekend support and you require urgent assistance please see https://confluence.atlassian.com/support/contact-support-temporary-channel-950800787.html

https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html
Nov 8, 16:40 UTC

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

Jira Cloud Outage

Resolved - Between 04:57 UTC to 05:18 UTC, we experienced an issue with loading of pages for Jira Cloud. The issue has been resolved and the service is operating normally.
Nov 7, 05:54 UTC

Investigating - We are investigating an issue with Jira that is impacting some Cloud customers. We will provide more details within the next hour.
Nov 7, 05:38 UTC

Nov 6, 2018

Stride Outage and errors in Confluence Cloud

Resolved - Between 21:20 UTC until 21:35 UTC we experienced a hard outage for Stride and increased errors in Confluence Cloud. The issue has been resolved and the service is operating normally.
Nov 6, 22:33 UTC

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

Connectivity issues for SLAs in Jira Service Desk

Resolved - Between 17:46 UTC to 19:26 UTC, we experienced elevated error rates in SLA components for Jira Service Desk. The issue has been resolved and the service is operating normally.
Nov 2, 19:50 UTC

Monitoring - We have identified connectivity issues with some services related SLAs in Jira Service Desk and have taken action to mitigate. Some users may have noticed errors in place of SLAs or failing to update SLAs. We are currently monitoring the situation.
Nov 2, 19:30 UTC

Tax Rate Calculation Errors On Quotes And Renewals For European Customers

Resolved - Our partners have deployed a fix to their servers, we have tested it and tax calculations for European customers are now being performed correctly.
Nov 2, 02:27 UTC

Update - We are continuing to work with our partners in testing the fix for the issues in tax rate calculation on quotes and renewals that is impacting some European customers. We will deploy the fix once we validate it is working correctly. Next update in 1 hour.
Nov 2, 02:08 UTC

Identified - Our partners have identified the root cause for the tax rate calculation on quotes and renewals that is impacting some European customers. We are working with them to implement a fix and we will provide the next update within the next two hours.
Nov 1, 23:55 UTC

Update - We continue to work on resolving the issue with tax rate calculation on quotes and renewals that is impacting some European customers. At this time we are still working with our partners to determine the root cause. We will provide more details in the next three hours.
Nov 1, 21:20 UTC

Update - We have not yet confirmed a root cause for the tax rate calculation on quotes and renewals that is impacting some European customers. We are continuing the investigation and will post updates within the next two hours.
Nov 1, 14:21 UTC

Investigating - We are investigating an issue with tax rate calculation on quotes and renewals that is impacting some European customers. We will provide more details within the next two hours.
Nov 1, 11:59 UTC