Atlassian Status

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 15:11 UTC

Investigating - We are aware of an issue that is preventing some users from signing up or logging in to our cloud products. Our team is investigating and we will have an update soon.
Oct 16, 14:05 UTC

admin.atlassian.com Operational

atlassian.com Operational

aug.atlassian.com Operational

aui-cdn.atlassian.com Operational

Bitbucket Operational

Atlassian Bitbucket API Operational

Atlassian Bitbucket Git via HTTPS Operational

Atlassian Bitbucket Mercurial via HTTPS Operational

Atlassian Bitbucket Source downloads Operational

Atlassian Bitbucket SSH Operational

Atlassian Bitbucket Webhooks Operational

Atlassian Bitbucket Website Operational

Atlassian Bitbucket Cloud APIs Operational

bitbucket.org Operational

community.atlassian.com Operational

Confluence Cloud Operational

Confluence Cloud APIs Operational

Confluence Cloud Operational

confluence.atlassian.com Operational

getsupport.atlassian.com Operational

HipChat Operational

Receive message Operational

Send message Operational

Hipchat APIs Operational

id.atlassian.com Operational

jira.atlassian.com Operational

Jira Cloud Operational

Jira Cloud APIs Operational

Jira Cloud Operational

Marketplace Operational

App listings Operational

App pricing Operational

Evaluations and purchases Operational

In-product Marketplace and app installation (Cloud) Operational

In-product Marketplace and app installation (Server) Operational

Notifications Operational

Search Operational

my.atlassian.com Operational

partners.atlassian.com Operational

partners-jira.atlassian.com Operational

profile.atlassian.com Operational

StatusPage.io Operational

API Operational

Chat Integrations Operational

Component Alert Parsing Operational

Email Notifications Operational

Hosted Pages Operational

Management Portal Operational

Public Metrics Operational

SMS Notifications Operational

Third Party Components Operational

Stride Operational

Stride APIs Operational

Support Email Handling Operational

support.atlassian.com Operational

translations.atlassian.com Operational

Trello Operational

university.atlassian.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

Confluence Cloud users cannot see spaces in search results, spaces view and activity feeds

Resolved - We have identified and resolved the cause of missing data from activity feeds, search results and space views.
Oct 12, 06:58 UTC

Investigating - We are currently investigating issues where some customers are unable to see spaces in the activity feeds, search results, or the spaces view and will provide updates here soon.
Oct 12, 05:13 UTC

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

id.atlassian.com will be undergoing maintenance.

Completed - The scheduled maintenance has been completed.
Oct 7, 01:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 01:00 UTC

Scheduled - id.atlassian.com will be performing maintenance. Downtime is expected to be for less than 10 seconds. During this time, authentication related activity will fail.
Oct 5, 02:20 UTC

Oct 6, 2018

No incidents reported.

Oct 5, 2018

Jira exports are failing

Resolved - Jira exports are now working correctly
Oct 5, 18:01 UTC

Investigating - Generating backups/exports for Jira are failing. The Jira team is currently investigating this issue
Oct 5, 16:48 UTC

Intermittent Error When Accessing Marketplace

Resolved - Between 18:55 UTC to 10:59 UTC, we experienced an issue with intermittent errors when accessing the Atlassian Marketplace. The issue has now been resolved and the service is operating normally.
Oct 5, 11:10 UTC

Investigating - We are investigating an issue with intermittent error seen when accessing the Atlassian Marketplace. A refresh of the same page should load the page correctly. We will provide more details shortly.
Oct 5, 08:43 UTC

Oct 4, 2018

Partners Jira has not been sending mail

Resolved - Partners Jira has been restarted and mail is now re-enabled.
Oct 4, 13:54 UTC

Investigating - We have identified an issue with Partners Jira not sending mail for the past 24 hours. We are restarting to resolve this issue. Partners Jira will be unavailable for a short period of time.
Oct 4, 13:46 UTC

Atlassians and Partners cannot login to Partners Jira

Resolved - This incident is resolved.
Oct 4, 13:44 UTC

Update - Access to Partners Jira has been restored for all users.
Oct 3, 15:09 UTC

Update - The problem has been identified and a fix is in progress.
Oct 3, 15:00 UTC

Investigating - We are investigating issues with Partners Jira access and will provide updates here soon.
Oct 3, 14:41 UTC

Oct 3, 2018

Confluence Cloud users cannot create pages using system templates

Resolved - Between 18:00 UTC Oct 2 2018 to 19:06 UTC Oct 3 2018, we experienced an issue on Confluence Cloud which prevented users from creating pages using custom templates . The issue has now been resolved and the service is operating normally.
Oct 3, 19:28 UTC

Monitoring - We were able to identify the root cause for the issue as a bug that went out in a recent release. We have rolled back the changes that were causing the issue and have verified that the issue is fixed. We will continue to monitor this for a while.
Oct 3, 19:15 UTC

Investigating - We are currently investigating an issue that is preventing all Confluence Cloud users from creating pages using custom templates. We will provide more details shortly.
Oct 3, 18:38 UTC

Oct 2, 2018

No incidents reported.

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