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Past Incidents

May 2, 2025

No incidents reported today.

May 1, 2025

No incidents reported.

Apr 30, 2025

MICROSCORE-4348 Micros API outage to upgrade RDSs from db.t4g.large to db.m8g.large

Completed - okie dokie, RDSs have been upgraded as quickly as expected, nothing related seems to have exploded in the time since, so i think we're in the clear, yay
Apr 30, 06:43 UTC

Update - update: from the AWS console for commercial production:
- April 30, 2025, 16:09 (UTC+10:00) Multi-AZ instance failover completed
- April 30, 2025, 16:09 (UTC+10:00) The RDS instance was modified by customer.
- April 30, 2025, 16:08 (UTC+10:00) DB instance restarted
- April 30, 2025, 16:08 (UTC+10:00) The parameter max_wal_senders was set to a value incompatible with replication. It has been adjusted from 20 to 65.
- April 30, 2025, 16:08 (UTC+10:00) Multi-AZ instance failover started.
- April 30, 2025, 16:01 (UTC+10:00) Applying modification to database instance class
so it looks like that took 2 minutes from the RDS perspective, and we did see some 5XX responses from the Micros API during this time
Apr 30, 06:31 UTC

Update - update: we've kicked off the deployments:
- commercial production: https://deployment-bamboo.internal.atlassian.com/deploy/viewDeploymentResult.action?deploymentResultId=3456381285
- FedRAMP-moderate production: https://deployment-bamboo.internal.atlassian.com/deploy/viewDeploymentResult.action?deploymentResultId=3456381287
- it's hard to predict exactly when, but there should be separate 2-3 minute outages, and those should start 10-15 minutes from now
Apr 30, 06:04 UTC

Scheduled - - 2x separate periods of outage, each expected to be 2-3 minutes
- Micros API for commercial production from db.t4g.large to db.m8g.large
- Micros API for FedRAMP-moderate from db.t4g.large to db.m8g.large
- https://hello.atlassian.net/wiki/spaces/MCORE/pages/5218781089/LDR+UA-13147+AWS+deadline+versus+micros-server+RDSs
- https://hello.jira.atlassian.cloud/browse/MICROSCORE-4348
Apr 30, 05:32 UTC

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.